Terms & Conditions

Welcome to FatafatService.

FatafatService is a technology platform owned and operated by Fatafat Service by LifeMine Technologies LLP, enabling users to discover, connect with, and transact with independent service providers ("Vendors").

By accessing or using the platform — including the website, mobile applications, communication channels, or related tools — you agree to be bound by these Terms & Conditions.

Fatafat Service by LifeMine Technologies LLP is a technology platform and not the direct provider of services listed by Vendors.

• FatafatService does not employ Vendors unless expressly stated otherwise.
• Vendors operate as independent businesses or service professionals.
• FatafatService facilitates discovery, communication, booking flow, and supporting tools.

By using the platform, you represent and warrant that:

• You are legally capable of entering into binding arrangements.
• The information you submit is accurate, complete, and current.
• You will use the platform only for lawful purposes and in compliance with applicable law.

Any service engagement initiated through the platform is a contract between the Customer and the Vendor.

• FatafatService is not a party to the service contract unless explicitly stated otherwise.
• Service pricing, scope, execution, and final outcome are determined by the Vendor and the Customer.
• FatafatService may provide workflow support, communication tools, and records to facilitate the interaction.

Payments on or around the platform may occur in multiple ways:

• Direct payment from customer to vendor
• Advance or booking payment collected through the platform, where enabled
• Vendor payments for subscription, leads, or promotional services

Cancellations and refunds shall be governed by the applicable Refund & Cancellation Policy.

• FatafatService does not guarantee service quality, service suitability, or service outcomes.
• Disputes concerning execution, quality, delay, damage, or customer satisfaction are primarily between the Customer and the Vendor.
• FatafatService may facilitate communication, collect evidence, moderate the platform, or restrict platform access in appropriate cases.

Vendors using VendorOS agree that:

• VendorOS is a software and workflow enablement layer made available by the platform.
• Specific subscriptions, usage fees, lead fees, or feature restrictions may apply.
• VendorOS tools are provided on an as-available basis, subject to maintenance, updates, and operational constraints.
• FatafatService does not guarantee any minimum business outcome, lead conversion rate, or revenue result from VendorOS use.

Fatafat Service by LifeMine Technologies LLP may charge one or more of the following:

• Subscription fees
• Lead purchase fees
• Platform fees or convenience fees
• Advertising, promotion, or premium listing fees

Unless expressly stated otherwise, such fees are non-refundable.

To the maximum extent permitted by law, Fatafat Service by LifeMine Technologies LLP, its affiliates, officers, employees, and agents shall not be liable for:

• Service quality issues or unsatisfactory outcomes
• Acts, omissions, or misconduct of vendors or customers
• Business interruption, revenue loss, data loss, or indirect damages
• Delays, failures, or disputes arising from third-party systems or providers

Fatafat Service by LifeMine Technologies LLP may suspend, restrict, or terminate a user account or access to the platform for reasons including:

• Fraud, abuse, or suspected misuse
• Violation of these Terms or platform policies
• Repeated cancellations, disputes, or unsafe conduct
• Legal or regulatory requirements

All rights, title, and interest in the platform, software, design, branding, content, features, datasets, and underlying technology belong to Fatafat Service by LifeMine Technologies LLP or their licensors, except where third-party rights apply.

You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial use only. You may not reproduce, redistribute, modify, or create derivative works from any platform content without explicit written permission.

Use of the platform is also governed by the Privacy Policy. By using the platform, you acknowledge that your information may be collected, used, processed, and retained as described there — including account, service, vendor, geolocation, and transaction-related data across multiple platform modules.

FatafatService may rely on third-party tools and providers for infrastructure, communications, analytics, mapping, payments, identity, or related functions — including Google Analytics, PhonePe, and cloud or CDN infrastructure.

FatafatService is not responsible for failures, delays, or outages attributable to such third-party systems.

You agree to defend, indemnify, and hold harmless Fatafat Service by LifeMine Technologies LLP, its affiliates, officers, employees, and agents from and against claims, liabilities, damages, losses, and expenses arising out of:

• Your misuse of the platform
• Your breach of these Terms or other policies
• Your violation of applicable law or third-party rights
• Disputes arising from your interactions with other users or vendors

You may discontinue use of the platform at any time. Fatafat Service by LifeMine Technologies LLP may terminate or restrict access at any time where necessary to protect the platform, users, or legal compliance interests.

These Terms shall be governed by and construed in accordance with the laws of India. Subject to applicable law, courts located in Hyderabad, Telangana shall have jurisdiction over disputes arising from or relating to these Terms.

Fatafat Service by LifeMine Technologies LLP may revise these Terms from time to time. The updated version becomes effective when published on the platform, unless stated otherwise. Continued use of the platform after publication constitutes acceptance of the revised Terms.

For legal or platform-related questions regarding these Terms, you may contact: